Can I request a copy of the Terms in a format suitable for printing or saving?

Yes. A PDF version of the current Terms is available through your account Settings page under 'Documents'. You can also email support@motifbet.xyz to receive a copy directly, and we aim to respond within one business day.

Reference

Your Rights and Rules on motifbet

Q: What should I do if I disagree with a decision made under the Terms?

Start a dispute via email to support@motifbet.xyz, referencing the clause you believe was misapplied. Our compliance desk provides a written resolution within five business days, and you may escalate further as described in the governing-law section of the Terms.

These Terms and Conditions set out the binding agreement between you and motifbet when you open an account, deposit via DANA, OVO, GoPay or QRIS, and access any…

Account Eligibility CriteriaDANA, OVO, GoPay & QRIS Deposit RulesWithdrawal Verification StepsAccount Suspension PolicyGoverning Jurisdiction Clause

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What These Terms Actually Cover

motifbet Service availability depends on jurisdiction. Users are responsible for checking local law before access.

These Terms and Conditions govern every interaction you have with this platform — from the moment you complete account registration through to any withdrawal you request. They apply to all deposit channels we support, including DANA, OVO, GoPay and QRIS, and to every game category in

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the lobby such as live tables, slot-feature rooms and sportsbook markets. Whether you access the platform from Bandung or anywhere else in Indonesia, the same ruleset applies. Eligibility for specific features depends on local law, and we will communicate any restriction through your registered account email.
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We reserve the right to update these Terms at any time; the revision date displayed at the foot of this page marks the version currently in force.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

TERMS CONTACT PATHS

How to Reach Us About These Terms

ACCOUNT SECURITY & DATA

How We Handle Your Data Under These Terms

motifbet applies account-level data practices that align with the commitments stated in these Terms and Conditions.

Data Collection Scope

We collect only the data needed to verify your identity, process DANA, OVO, GoPay or QRIS transactions, and keep your account secure. We do not sell or share your personal data with third-party advertisers under any circumstance covered by these Terms.

Cookie Policy Summary

Cookies on this platform track session state and payment-flow continuity. You may disable non-essential cookies through your browser settings at any time; doing so will not prevent you from depositing or withdrawing, but may affect live-table streaming performance.

Account Security Protocol

All accounts are protected by two-factor authentication at login. Under these Terms, you are responsible for keeping your password confidential; if you suspect unauthorised access, report it immediately via live chat so we can freeze the account within minutes.

Data Retention Period

We retain your account data for a minimum of five years from the date of your last active transaction, as required under the financial-record obligations referenced in these Terms. After that period, data is deleted from our active servers on a rolling schedule.

Right to Request Changes

You may request a correction to any personal data we hold — for example, a name spelling that differs from your DANA-registered profile — by submitting a written request to [email protected] with supporting ID documentation attached.

Jurisdiction & Governing Law

These Terms are drafted with Indonesia-based account holders in mind. Where local law permits, all disputes are subject to the jurisdiction specified in the governing-law clause at the foot of the full Terms document, accessible via your account portal.

Questions About These Terms, Answered

The questions below cover what we hear most from account holders after they read the Terms and Conditions for the first time. If your question is not listed here, our 24/7 live chat team can walk you through the relevant clause directly.

Yes. The Terms apply equally to every deposit and withdrawal channel we support — DANA, OVO, GoPay and QRIS — including transaction limits, processing windows and any dispute resolution process connected to a payment.

Depending on the severity, we may temporarily restrict your account pending a review, or close it permanently. We will notify you via your registered email before any restriction takes effect, citing the specific clause and giving you an opportunity to respond.

We update the revision date at the foot of the Terms page every time a change is made, and we send a notification to your registered email address. Continuing to use your account after that date constitutes acceptance of the updated version.

Yes. A PDF version of the current Terms is available through your account Settings page under 'Documents'. You can also email [email protected] to receive a copy directly, and we aim to respond within one business day.

You have the right to view, correct or request deletion of the personal data we hold, subject to data-retention obligations stated in the Terms. Submit requests in writing to our compliance email with a copy of your account-registered ID document.

The core Terms are the same for all accounts, but specific clauses — particularly around game access and promotional eligibility — state that features depend on local law. Indonesia-specific restrictions will always be flagged clearly in your account dashboard.

Start a dispute via email to [email protected], referencing the clause you believe was misapplied. Our compliance desk provides a written resolution within five business days, and you may escalate further as described in the governing-law section of the Terms.

Your Rights and Rules on motifbet

How to Reach Us About These Terms

How We Handle Your Data Under These Terms

Data Collection Scope

Cookie Policy Summary

Account Security Protocol

Data Retention Period

Right to Request Changes

Jurisdiction & Governing Law

Questions About These Terms, Answered

01 Do these Terms and Conditions apply to all payment methods, including GoPay and QRIS?

02 What happens to my account if I violate one of the Terms?

03 How do I know when the Terms and Conditions have been updated?

04 Can I request a copy of the Terms in a format suitable for printing or saving?

05 What rights do I have regarding my personal data under these Terms?

06 Are the Terms different for Indonesia-based accounts compared to other regions?

07 What should I do if I disagree with a decision made under the Terms?

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